FAQ Category: General Enquiries

A few days before the Tour begins, you will receive a schedule with two very important pieces of information: SlowDays phone number: to be used only during the Tour, serving for any general needs. Participant problems, problems tracking down a vendor, difficulty finding program information. Phone number of the providers of each experience/service: to be used to communicate delays, for assistance with rented vehicles (bike - Vespa), and information to reach them in case you have difficulties with GPS, for example.

SlowDays is a Tour Operator specialising in Langhe, Roero, and Monferrato. We organize tours of one or more days for those who want to get to know this region, a Unesco Site since 2014, guided by those who live and work here. Our tours are visible on the site pages, grouped by type. The tours you see are bookable on any date of any year, from the beginning of March until the end of November. SlowDay packages are a set of experiences that match each other in terms of timing and type of offer. Rarely can you find single experiences, undoubtedly because they are more complex experiences that may already be as complete as they are. Each Tour presented on the site has a minimum number of participants required, a description of the content, and a price per person.  When you book one of our tours, these are the steps we take to give you a quote:   We create a quote by entering the start and end date of the Tour you requested. We ask that food allergies be highlighted in advance, as some suppliers ARE NOT equipped to handle this type of request. For each experience, we check the availability of 'critical' suppliers. These are those that have low availability and are not easily replaceable. We check that the other experiences are also bookable (checking for any other customers already booked on the same date) and that, as schedules, they are correctly linked with the other incidents. Suppose even one of the experiences is not bookable. In that case, it may be necessary to rethink the alternatives or, if there are no alternatives, to change the sequence (within the logic of the whole package) or to ask the customer for an alternative date. When 'critical' experiences are opted

As you can read on our Home Page: Money-back guarantee Upon receiving the details of your program, if you don't like it you can opt-out and get a refund! I could tell you that we should be a little more able to live the experiences for what they are, that just because it's an experience I can't be 100% sure that it's completely to my liking until I've lived it. It is not a hotel room, where I can guess the color of the bathroom tiles before arriving, it is a world of sensations that everyone is free to live in according to their own sensitivity. OK, IT'S ALL BEAUTIFUL, BUT ISN'T IT ENOUGH? Ok, I'm in...I accept the challenge! We give you a money-back guarantee!!! Is that not enough? When you receive the description of your trip or your experience, you can decide to ask for changes or even be fully refunded ... and friends as before! We trust what we offer and we want you to too!