In order to answer this question, I need to explain how I work. I can define SlowDays as an aggregator of experiences. My work over the last few years has been researching work. I have created and continuously update a very large archive of suppliers, cataloged according to their type, size, and experiences that we have agreed upon together.
For each tour I propose, there are many possible combinations. I choose them on the basis of several parameters: the client’s request, the supplier’s availability, the logistics of the tour, the time of the year, and other variables (which are that something extra that I won’t reveal to you). Certainly, the price variable is not the most important one!
When you ask me for a tour, what happens? Based on the parameters I described before, I choose the suppliers that can be involved in this occasion. For some, I have to ask for availability, while for others (most, I don’t).
After the quote and your confirmation, I check all the availabilities and define in detail the details of your tour. And only then can I describe the details of everything to you.
I can’t, and frankly, I don’t want to, organize everything in detail before I even have your confirmation. It would be too much work and it would have an impact on prices that I don’t think it’s fair to charge the clients who choose to travel with me.
I worked years to build this network of suppliers and design the experiences I offer. To this day, it’s still my core business. I offer packages at any time of the year and for any number of people.
Do you think it’s an odd way to work? Maybe it is, but it’s ours and it’s the only one we feel like pursuing right now. The alternative would be to offer experiences that are all a bit the same, in the wineries where everyone goes with guided tours with a stopwatch…and then I would be going against our dream and our brand!
Time is the dearest friend of customizations
- If you book well in advance you will definitely have an advantage! It’s not always possible at the last minute, while we guarantee the standard packages, even with a lesser advance … of course, if the date is available!
- The number also plays in favor of customization. The more of you there are, the easier it will be for us to create something customized at low cost … otherwise, if you are few the costs become a bit ‘too high and you end up not doing a good job!
We will find a solution together!
To make a reservation, you’ll simply need to click on the “Info & Reservations” button above or below and answer the questions.
Once we receive the request we will work to check availability and we will respond as soon as possible. Once the availability is confirmed by us, you can then proceed with the payment by bank transfer, credit card or Satispay.
Remember: you are not buying a ready-made tour, but you are asking for our advice to organize it!
Slowdays has decided to communicate only by email.
With time, we have realized that it is the only way for us to give correct and fast answers to various doubts and requests.
If you are interested in learning more, you can find our reasons here.
So send us your request now to email@example.com or fill in the form on the product to get in touch with us!
How do our gift vouchers work? Our SlowBoxes!
You buy them now and they last a year! You can buy the voucher by clicking on the “Buy or Gift” button above or below and choose whether to send the voucher to the recipient or receive it yourself!
The date is chosen by the recipient of your gift! Just contact us when you have decided the date and we will check availability.
Our gift experiences are all independent and private, not in groups, and therefore there are no fixed dates: you can live both during the week and on weekends.
And if you do not like your choice? No problem, the recipient can exchange the voucher for another experience of equal value.
As you can read on our Home Page:
Upon receiving the details of your program, if you don’t like it you can opt-out and get a refund!
I could tell you that we should be a little more able to live the experiences for what they are, that just because it’s an experience I can’t be 100% sure that it’s completely to my liking until I’ve lived it. It is not a hotel room, where I can guess the color of the bathroom tiles before arriving, it is a world of sensations that everyone is free to live in according to their own sensitivity.
OK, IT’S ALL BEAUTIFUL, BUT ISN’T IT ENOUGH? Ok, I’m in…I accept the challenge! We give you a money-back guarantee!!! Is that not enough?
When you receive the description of your trip or your experience, you can decide to ask for changes or even be fully refunded … and friends as before!
We trust what we offer and we want you to too!
No, because ours are not standard experiences that are always the same. We collaborate with different wineries and it’s not always the same. Wineries change, routes change, wines change accordingly! We make the winery reservation, after your confirmation.
You will have to trust us and our experience for the choice! On the other hand, I really want to take you to know something a little bit more particular.
La risposta è: DIPENDE!
Quello che possiamo dirti è che è molto difficile che accettiamo prenotazioni con meno di una settimana di anticipo rispetto alla data richiesta.
Ovviamente stiamo parlando dei tour che non prevedono il pernottamento, perché in quel caso il tempo minimo (ma proprio minimo!) sono 15 giorni di anticipo rispetto alla data dell’evento. Poi dipende dai periodi e dalla disponibilità nostra e dei nostri collaboratori…però, diciamo che prima ci contatti, più sei sicuro che possiamo servirti al meglio.
We have packages for all budgets and needs.
Experiences of a few hours or several days. You can choose the all-inclusive formula or just some of our small incursions in a trip organized entirely by you.
You can choose between the packages that we offer on the site or request something customized.
The experiences are made and built at the time of the request by us according to the availability of the moment and your requests.
That’s why sometimes I might say no, that I don’t have availability…maybe the experience is available but we don’t have the time to organize it.
That’s why we ask you as much as possible to contact us in advance.
And that’s also why we can’t make you buy the packages on the website, but we have to confirm availability later.
Slowdays has chosen to communicate only by email for several reasons
- We have to give an order to the requests that arrive: we don’t think it’s fair that a customer who calls takes away attention or has priority over another who has written an email.
- Our tours are organized in close collaboration with our partners who are human like us and not machines! So even if we have tried to give a standard form to the products, behind there is always a craftsmanship work of fine-tuning, verification, adjustment: on the phone, we can almost never give “on the fly” the answers you are looking for, but we prefer to check them We are very few operators and we work remotely.
- If one of us is talking to a client on the phone, it’s hard to keep track of what has been said. We give body and soul to SlowDays, but it’s important that we also preserve some piece of private life without a phone ringing at any time, working or not.
- The written form, in the end, we believe it is also a protection for the customer with respect to what has been agreed upon.
We understand that to someone this method may create discomfort: we also like human contact, but at this time this is the only way of working that we are able to support and that also allows us to keep the right prices on our packages. We hope you can understand.